Saturday, February 20, 2010

Resume and work history

With over a decade and a half of experience in graphic design, publishing, printing, and technology, I have the ability to provide technical support, because I also work in the same environments as the people that I support. I have changed my focus to a supporting role in recent years, while still maintaining working knowledge of the processes I learned as a user.



I have extensive experience with Apple Mac and Microsoft Windows operating systems, as well as workstation and server hardware and printers. I am as confident installing software and configuring operating systems as I am installing hardware. I am familiar with troubleshooting processes for both operating system and software applications. I am skilled with most major and minor design suites and software from Adobe, Macromedia, Quark, Microsoft and many others. I have working knowledge in computer maintenance, both hardware and software.



Work Experience

Pearson - Austin, TX

2007-Current

Technology Manager
    •    AppleScript editing and creation for automation workflows
    •    Mac workstation hardware and software setup and maintenance
    •    Workgroup printers configuration and maintenance
    •    Apple Xserve maintenance and access management
    •    Windows software configuration and troubleshooting
    •    IT liaison for publishing group

Complete Tablet Solutions - Austin, TX

2009-2010
Apple Repair Technician
    •    Apple computer repair and diagnostics
    •    Apple Xserve configuration and maintenance

Hart Label Co. - Round Rock, TX

2006-2007

Graphic Designer/Pre-press Technician
    •    Creation and modification of files in a pre-press environment
    •    Coordination of files and communication with clients
    •    Organization and maintenance of file server and network

Harcourt Achieve - Austin, TX

2006-2006

Project Manager – Saxon Math Grades K-3
    •    Coordination of manuscript and proofs between author, editors and vendors.
    •    Proofreading of content and design of educational materials.
    •    Communication between author, editors, vendors and production staff.

Rosco Laboratories - Round Rock, TX

2004-2006

Graphic Designer, Laboratory Technician
    •    Layout design and art reproduction using Photoshop, Illustrator, InDesign, Freehand and other graphical programs, as well as archival responsibilities.
    •    Creation and maintenance of a file server, as well as Mac and PC workstations.
    •    Operation and maintenance of a photolithography lab.
    •    Workflow management of incoming jobs in a fast-paced, high-volume environment.
    •    Coordination with sales department on new and existing jobs and workflow.
    •    Training of new employees in Design and Laboratory departments.
    •    Coordinating with maintenance department relating to laboratory repair and upkeep.

HIT Promotional Products - Largo, FL

2003-2004

Proofreading, Graphic Designer
    •    Proofread artwork and films
    •    Graphic design

Ample Industries, Inc. - Nixa MO

1997-2003

Graphic Artist, Plate mounting, Plate making
    •    Graphic Artist duties, job layout and organization, file transfer and manipulation.
    •    Experience with both Mac and Windows file systems.
    •    Fluent in Photoshop, Freehand, Illustrator, QuarkXPress and MS Office software
    •    Experience in flexographic plate making and mounting


Skills and Equipment

    •    Graphic Design, Flexographic lithography/plate making, Film and digital photography. Mac, Windows, and Linux OS experience. Most design software for Mac and Windows. AGFA SelectSet/Accuset, Heidelberg/Ultra image setters, Harlequin RIP servers. Windows 2000/2003 server, Mac Xserve setup, maintenance and management. Film processors. Networking, general IT-related work. AppleScript automation for OS9 and OS X 10.4.x and 10.5.x on PowerPC and Intel systems.



Education

Oregon State University (online)
2011-2013
    •    Studies in environmental science and economics

University of Phoenix (online)
2010-2011
    •    Studies in environmental science

Ozarks Technical Community College - Springfield, MO
1999-2003
    •    Studies in graphic design and drafting

Parkview High School - Springfield, MO
1994-1997
    •    Participated in dual-enrollment at OTC before graduation and received a vocational certificate in Graphic Arts and high school diploma




References and more info available upon request.
Voice: (512) 410-0131
Email